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My wife and I noticed on first use that the motor emitted an electric-ozone smell. It might be oil in the motor windings left over from the manufacturing process, but if it's ozone from arcing brushes, it wouldn't bode well for long life under heavy use. We don't use a blender very often, so the smell hasn't gone away yet after several uses. My wife later called me for help to remove the cutter for cleaning. It just refused to come out. The manual says to insert the provided removal tool into the cutter base and turn clockwise to release it. Look out, you have the potential for a carpal-tunnel injury and potential unit breakage here, because the user's manual has it backwards: If you instead turn it counter-clockwise as would be most logical (looking down at the bottom of the inverted bowl) it will release with just about the amount of resistance you'd expect. While blenders in general are dangerous if misused, I also get bad vibes from a warning in the manual saying that if the switch is not first set to
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